Other studies have shown that customers also want to feel connected to the company they buy from, and they want that business to give back in some way and have a purpose.
They’re no longer looking to just buy a good product; they’re looking to buy a good product from a good company. Medical Device companies have a tendency to focus solely on their products and its benefits.
Whilst that is important, it doesn’t help to build the emotional connection that consumers crave, and it doesn’t display the company’s purpose.
By incorporating annual festivals and holidays into marketing plans, companies can take the opportunity to project a unique social identity. There is an opportunity to delve into company culture and show the human aspect of a company.
Having a brand personality and traits that consumers can relate to makes it much easier for them to feel an emotional connection and loyalty to a company.
Likewise, acknowledging awareness days is a good opportunity for companies to publicise their purpose in a way that doesn’t seem forced. When a consumer feels as though a company has a genuine purpose to give back or help people in some way, they feel good for investing in them.